Mission:
‘Our mission is to secure a stable and high quality supply of products offering peace of mind to individual customers and businesses’
We play an important role in providing peace of mind to people and businesses across the Nordics through our insurance solutions and affiliated services.
The peace of mind delivery covers professional counselling and services from when we first meet the customer end throughout the entire relationship. We concentrate on prevention and if damage or accidents occur we provide - not just economic support – we also focus on solutions and redressing when possible.
As a provider of important services and as a large workplace we recognise our social responsibility. We want to play an active part in the relationship between the public sector, the business community and the citizens.
Vision:
‘We want to be perceived as the leading peace of mind provider in the Nordic region’
We want to secure profitable growth and develop our business – for the benefit of customers, employees, and shareholders.
We want to be present where profitability is good and stabile.
We want our customers to perceive us as the best at providing peace of mind. And at addressing our customers on their terms. As a peace of mind provider we must offer a complete package of products and services. Consequently, we must be available and have the strongest distribution platform.
Competent and motivated employees are our most valuable asset and an important prerequisite for reaching our goals. We focus on education, development and knowledge sharing. This contribute to job satisfaction and security as well as our continued succes.
Last update: 09 June 2008