As operational risks are mainly internal, we focus on establishing a satisfactory controlling environment in our operations. In practice, we organise this work through a structure of procedures and guidelines that cover different aspects of our operations.
We have set up a data base for systemic registration of the major risks in the Group. Based on the data base, we chart risks and draft contingency plans to handle key areas each year such as the contingency plans in the individual parts of the business to handle event of prolonged IT breakdown.
Last update: 07 April 2008